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Frequently Asked Questions

Do you take insurance? 

I currently accept Aetna Health Insurance. If you do not have Aetna, I would be considered an out-of-network provider.

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How much do you charge?

My fee is $165 for a 50-minute session. If you do not have Aetna Health Insurance, you are responsible for the full fee. Depending on your insurance, you may be eligible for reimbursement through out-of-network benefits. I accept cash, check, major credit cards, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

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What if you aren’t covered by my insurance plan?

If I am not covered by your insurance plan, you will be responsible for the full fee of $165 per 50-minute session. Many plans include out-of-network benefits. I recommend checking with your insurance company to learn more about coverage and deductibles. If you qualify, I’ll provide a Superbill you can submit for possible reimbursement.

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How do I check for out-of-network benefits?

Call the member services number on the back of your insurance card and use the following script:

"I’d like to see an out-of-network mental health therapist. Does my plan cover this? Do I need to meet a deductible first? Once that’s met, what’s my copay or coinsurance for sessions?"

This will give you a clear idea of your costs before starting.

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How long are sessions?

Sessions are 50 minutes.

 

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How often will we meet?

I usually recommend weekly sessions for the first two months so we can build momentum. After that, we’ll adjust based on your needs and goals.

 

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How long do people stay in therapy?

It depends on what you’re looking for. Some people come in for short-term support around a specific concern, while others prefer ongoing check-ins for continued growth. Over time, you may shift from weekly sessions to meeting less often. Many clients appreciate having the option to return when needed without starting over with a new therapist.

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What is your cancellation policy?

Your session time is reserved just for you. If you need to cancel, please provide at least 24 hours’ notice. This allows me the opportunity to offer the spot to another client who may be waiting. Cancellations with less than 24 hours’ notice, or missed sessions, will be charged the full fee of $165. Please note that this fee is not covered by insurance.

 

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What will happen during the free, 15-minute consultation?

The free, 15-minute consultation gives you space to share what’s bringing you to therapy and ask any questions you might have. It’s also an opportunity for you to get a feel for my approach and see if it feels comfortable. Together, we’ll explore whether it’s the right match and talk through next steps.

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Do you offer in-person appointments?

I provide therapy sessions virtually and do not offer in-person appointments.

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I am accepting new adult clients for virtual therapy.
If you are interested, please contact me or schedule a free, 15-minute consultation.
Please note, I am unable to accept child or teen clients at this time.

Call or Text 585-250-1625

Schedule an Appointment or Consultation

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P:  585-250-1625     *     F: 585-280-9695     *     email: support@mollykocherlmhc.com

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